Help and support Channels

  • Video Tutorials
  • Video Courses

  • You can very easily discover how to employ our Teknai-IT Control Panel through our illustrative video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where you’ll find answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our technical support crew is available 7 days a week to handle your queries. You will get an answer in up to 60–minute following your ticket application.

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Types of Assistance

  • Shared Hosting Support
  • Shared Web Hosting Help and Support

  • If you need guidance running your Linux shared web hosting account, or need more resources for your sites, just let us know and we’ll give you the ideal reply.

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  • VPS Hosting Support
  • VPS Hosting Help & Support

  • Seeking assistance managing the SolusVM admin interface? Your VPS is misbehaving? Just inform us, we are ready to support you.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Support

  • If you require proficient assistance from a webmaster or would like to enhance the setup of your dedicated hosting server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any issues with your semi-dedicated server or require help with a particular project, don't wait to call our seasoned staff of technical support engineers. They are available 24/6, all set to help you.
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