Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services precisely could VPS and dedicated server users benefit from?
When you obtain your own hosting server, you will have more freedom as to what you could install and run when compared to a shared hosting account. With a shared service, you've got access just to your own account, so you aren't able to install server-side software. Even though this is not a concern for the majority of script-driven programs, there are some that have specific requirements and need certain software to be present on the machine either for some additional functionality or for them to work at all. In case you have experience, you will not have any issues to run the hosting server, but if you don't, you may simply not have the competencies to manage everything and use the script apps that you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can setup everything for you and help you with any issues that you may come across.
Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server
plans we offer and you could add it either during the signup or at any time later using your billing CP. It features one hour of custom work on your web server, so our administrators could assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in case it doesn't work correctly, so you'll not have to waste time to discover what's wrong as they can assist you in a very quick and professional way. Because this is a one-time upgrade, you'll be able to get it just if you need it and if a particular task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful if you can't do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the Linux dedicated web hosting
that we offer at any time that you need it. In case you need any custom work from our admins immediately after your server is prepared, you may order the upgrade during the hosting server signup procedure, or if you need something to be done afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features one hour of work from our admins on your hosting server, so in case you come across any problems to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our specialists will be able to help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it provides.