When your hosting service provider provides live chat support, you will be able to talk with a representative live and learn helpful information or get a problem resolved timely. The advantage of using chat rather than calling to consult with a live person is that you will need only a computer with Internet access, so you won't pay any fees when you are in a different state or country. What's more, it is quicker to copy and paste information for example domains, usernames or error messages i.e. details that are sometimes hard to provide to the other party on the telephone. The real-time chat is also a much quicker approach to contact the hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some problem needs a bit more time to be resolved, you are able to do something else entirely while you wait for guidance on the live chat, therefore you will not waste time - something that's impossible when you're on the telephone.
Live Chat Support in Shared Web Hosting
In addition to the phone and ticket support, we provide live chat support as well. You are able to get in touch with us every single day, which includes holidays and weekends, and we can give you more info about the Linux shared web hosting that we offer if you are not among our customers yet, or about basic and billing questions when you already have a user profile. Although for entirely technical matters you need to open a trouble ticket to the tech assistance team, as such issues will require extra time to be resolved, you may still get in touch with us on our live chat for some technical details. For example, we can assist you to set up an e-mail address in your email client or troubleshoot a variety of problems, saving you a long time. Even if our phone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we supply with all of our Linux semi-dedicated hosting, you are able to get the replies for any questions you have or have a lot of troubles resolved without delay. Our chat service is accessible every single day, so that you are able to get in touch with a representative even on holidays and weekends. In the event that you are not sure which plan would be better for your sites or if our revolutionary cloud hosting platform covers some system requirements, you may come on our live chat before buying anything. If you're a present customer, you are able to get more info about account settings, billing issues along with a variety of common tech issues you may encounter, for instance if you are unable to set up an email account in a client on your PC. Our live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.