Q: What does the web site migration service include? Will my website be secure?
A: When your present web hosting provider can no longer fulfill the needs of your web site, or if you face frequent downtime, or if you have to wait for hours for the help desk support team to respond to you, it might be a good idea to switch your web hosting provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your new provider. At Teknai-IT, we know that this can be hard and time–consuming. That is the reason why we’ll do all that for you at no cost!Our capable technical staff reps will transfer your site content from your present web hosting provider to us. Our techs have lots of experience with web site migration and are able to take care of anything – from a regular WordPress blog or Joomla™ CMS–based site, to a very complex, custom–built web app.
Q: How much time will the web site migration procedure take?
A: There are plenty of aspects to think about – the overall amount of files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. However, we do our best to perform all web site migrations in a 48–hour time period. Smaller sites are transferred faster – typically within 24 hours.
Q: Do you require anything from me before you start moving my site?
A: Yep. We’ll need the name of the web site that you’d like us to migrate. We’ll also need a way to access your present web hosting account so that we can get the content associated with your site.
Q: My current hosting account has delicate info inside. How can I trust you?
Q: Will my site be unavailable during the migration?
A: Nah. Your website will remain accessible online during the migration. Once everything is done on our end, we’ll let you know so that you can examine it and check for problems. If everything is OK, all you will have to do is edit your domain’s DNS settings.
Q: Will my current hosting provider need to do anything?
A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your website from any web hosting provider or any Linux–based hosting platform provided that we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.